Appointments
Appointments
To book an appointment with any of the following staff, please ring 028 91823020 and select option 3.
Treatment Room Nurse
Practice Nurse
Pharmacist
Physiotherapist
Phlebotomist
If you require a GP appointment please use our ONLINE TRIAGE - available weekdays 8 am - 11 am alternatively you can ring the practice on 028 91823020 and select option 2 available 8:30 am to 10 am.
Appointments System
Telephone 028 91823020 and press option 3 to make an appointment to see a practice nurse, treatment room nurse, pharmacist, physiotherapist, or phlebotomist.
GP Triage is available on Option 2 Monday to Friday 8:30 am to 10 am or using the on line Triage Form. Your request will be responded to within 24 hrs
We also have a few Online bookable appointments. Usually available on a Tuesday and Friday afternoon released 48 hours in advance.
Treatment Room
The treatment room operates an appointment system and is open from:
- 09:00 am until 12:30 pm
- 13:15 pm until 17:00 pm
Telephone Advice
Receptionists are available 08:30 to 18:00. All GP telephone calls are triaged - this means your GP will assess the nature of the call and may ring you back the same day or offer you a telephone call within 48 hours or routine call back.
For routine results please ring the practice any morning after 11 am to be added to the next routine call list for your GP.
Home Visits
Home Visits are available at the discretion of the doctor. If a home visit is required please inform the receptionist before 10.00 am if possible.
It is helpful if you can give the receptionist brief clinical details to advise the doctor about the nature of the problem and its urgency.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
Not Registered for Online Services?
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about upcoming screening or blood tests that may be due.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Opening Times
Page created: 24 October 2023